An AI phone agent that answers, books, and routes every call.

An AI phone agent is software that answers your business phone calls with a natural-sounding voice. It greets callers, understands plain language (no touch-tone menus), answers common questions from your business's real information, books appointments, routes calls, and transfers to a human when needed. Dialed builds, runs, and tunes one for your business on a flat monthly plan.

Plans typically run CA$25–899/mo across the market, with most small businesses spending CA$300–700/mo all-in. Dialed is done-for-you and starts at CA$397/mo (CA$697 setup, waived on a 12-month commitment), with a Business Pro tier at CA$697/mo that adds integrations and bilingual support. There are no per-minute surprises — included minutes are clearly stated, with low overage rates.

Yes. Our flagship currency-exchange agent is live on a real 519 number — call +1 (519) 937-4157 right now. Ask it a currency rate, ask it a question, or ask it to transfer you to a person. You'll hear exactly the quality we build before you spend anything. Most competitors hide their demo behind a form; we don't.

The agent sounds natural and conversational, and we recommend being upfront that callers are speaking with an AI assistant. Honesty builds trust and it's the responsible default — the goal is to handle the call well and get the caller to the right answer or the right person fast, not to trick anyone.

It's built to never make something up. When it hits a question outside your knowledge base, it says so and warm-transfers the caller to a human (your staff or an overflow line) instead of guessing. Every call is transcribed so you can verify exactly what was said.

Yes. We set up routing and warm-transfer rules during onboarding, so the agent hands callers to the right person or department — and always escalates anything it shouldn't handle alone. You decide which calls go to a human.

Yes. The agent answers on the first ring every hour of every day, including nights, weekends, and holidays. That matters because 62% of calls to small service businesses go unanswered and 85% of those callers never call back — after-hours pickup directly recovers lost revenue.

Yes. We connect the agent to your calendar or booking system so callers can book, reschedule, or cancel by phone, with the details flowing straight into your tools — no staff time and no phone tag.

Yes. On our Business Pro and Studio Managed plans the agent detects and responds in English or French, with Canadian data handling and a local 519 number — built for Ontario businesses rather than retrofitted from a US product.

Self-serve apps hand you a template and a dashboard and leave the setup, integrations, and tuning to you. Dialed is done-for-you: a local team in Southwestern Ontario builds the agent, wires up your integrations, monitors real calls, and improves it monthly. You get a working agent and an accountable person, not homework.

Far cheaper. A full-time receptionist costs CA$2,000+/mo plus benefits and only works business hours. A human answering service like Ruby starts around CA$335/mo for 50 minutes and scales with every call. Dialed starts at CA$397/mo, answers 24/7, handles many calls at once, and routes only exceptions to a human.

Yes. We use CAD billing and Canadian data-handling practices, offer compliance hardening for regulated workflows on our managed tier, and provide full transcripts so you always have a record. Dialed is a product of Advance Labs Inc., an Ontario software studio — same-region accountability, not an anonymous offshore vendor.

Most builds go live within days. The process is a 15-minute discovery call, then we build the prompts, load your knowledge base, set up your number and integrations, you approve it, and we point your line at the agent.